- 1800 804 973
- For those lucky enough to be enjoying a long weekend the Britex Customer Service team will be available to answer all your queries from 10:00am until 5:00pm all weekend including Monday!
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1800 804 973
1800 804 973
With convenient hire locations right across Australia, it’s easy to find one near you.
It’s simple to hire a Britex and do-it-yourself! Just follow the 5 easy steps below…
You can choose from either 24 hour or 48 hour hire time.
Our Cleaning Calculator is designed to help you estimate the time required to clean your carpets and upholstery.
Via our Store Locator, enter your postcode or suburb and locate your nearest store from these leading retailers.
We’re available at hundreds of locations across Australia.
Contact your closest store and check the availability of the Britex 3in1 Deep Cleaning Machine and the specific wand/s required for your job.
Head to the service counter or hire shop.
To hire a Britex 3in1 Deep Cleaning Machine, you will need:
You will also need to agree to the hire contract terms and conditions.
While you’re in-store, don’t forget to pick up the Britex range of cleaning solutions for carpets, upholstery, grout, and tiles. You’ll also find the Britex Everyday range of cleaners to keep your home fresh and spotless.
Prefer to shop online? You can buy directly from our website and have your cleaning solutions delivered straight to your door.
When you’re done with your Britex 3-in-1 Deep Cleaning Machine, be sure to return it clean — along with the wands — to the store where you hired it. Make sure to return it within your chosen hire period (24 or 48 hours) to avoid any late hire fees.
Returning on time ensures a smooth experience for you and the next customer. If you have any questions about the return process, the Britex Customer Service team are available 7-days a week, contact the team on 1800 804 973 or at cu*************@****ex.com.
Hire when it suits you — maybe when the kids are at school and you’ve got the house to yourself, or on the weekend when you’ve got extra hands to help.
Get the most value from your hire by tackling everything in one go: carpets, area rugs,, dining chairs, sofas,, grout, tiles, car mats, car seats, even boat interiors. Work out what solutions and wands you’ll need before you head to the store.
It removes surface dirt so the machine can focus on deep-down grime. You’ll get better results and save time.
Our instructional videos walk you through setup and use, so you’re confident from the start.
The Britex Carpet Wand reaches under and around furniture, so you don’t need to move everything. But if you’ve got heavy pieces to shift, grab a helper.
Hire costs vary slightly by retailer but typically range from $40–$60 for 24 hours or $60–$80 for 48 hours. Check with your local store for exact pricing. Cleaning solutions are sold separately.
No bookings necessary. Machines are available on a first-come, first-served basis. We recommend calling ahead to check availability, especially on weekends or during busy periods like end-of-lease season.
Contact the store where you hired it to discuss extending your hire period, subject to availability. Late returns without approval may incur additional fees.
You’ll need to purchase a cleaning solution separately — it’s not included in the hire price. The upside? Any leftover product is yours to keep for future spills, spot treatments, or maintenance cleans between hires.
Other products can damage the machine, void your hire agreement, and may result in charges. Britex solutions are formulated specifically for optimal performance and machine safety.
Contact the store immediately or call Britex Customer Service on 1800 804 973. They’ll help troubleshoot or arrange a replacement if needed. Don’t attempt repairs yourself.
Yes. Return the machine and wands clean and empty. A quick rinse and wipe-down is all it takes — instructions are included with your hire.
We will email you our ‘Stain & Odour Removal’ guide for carpet cleaning tips on a variety of stains, from pet urine, coffee, red wine and even pizza! With Britex cleaning solutions, it’s like the mess never happened!
We have also sent you an email with a link to the guide.
Be sure to check your junkmail folder if you don’t receive the email shortly.
