Need Help? Our Customer Service team are available Monday to Friday from 9am 'til 5pm and Weekends and Public Holidays from 10am 'til 5pm!
Need Help? Our Customer Service team are available Monday to Friday from 9am 'til 5pm and Weekends and Public Holidays from 10am 'til 5pm!
Over-wetting can sometimes cause issues if the carpet remains damp for too long.
If over-wetting occurs, your first step should be to try to remove as much moisture as possible by repeating vacuum-only passes.
During the cleaning process you MUST NOT continually hold in the lever on the floor wand or upholstery wand, this will cause over-saturation and prolong drying time.