Need Help? Our Customer Service team are available Monday to Friday from 9am - 5pm and Saturdays, Sundays and Public Holidays from 10am - 5pm!

Carpet feels stiff and coarse after cleaning

If the carpet still feels stiff after using the Britex deep cleaning machine, it’s most likely you still have some detergent remnants in carpet fibers. DO NOT apply any more detergent.  Using the Britex perform A WATER ONLY  rinse over the affected area. Vacuum thoroughly and allow to dry.