Need Help? Our Customer Service team are available Monday to Friday from 9am - 5pm and Saturdays, Sundays and Public Holidays from 10am - 5pm!
Need Help? Our Customer Service team are available Monday to Friday from 9am - 5pm and Saturdays, Sundays and Public Holidays from 10am - 5pm!
Over-wetting can sometimes cause issues if the carpet remains damp for too long.
If over-wetting occurs, your first step should be to try to remove as much moisture as possible by repeating vacuum-only passes.
During the cleaning process you MUST NOT continually hold in the lever on the floor wand or upholstery wand, this will cause over-saturation and prolong drying time.
