Privacy Policy

Britex Carpet Care and its related divisions and subsidiaries, including Britex (Australia) Pty Ltd and Britex Rental LLC (collectively ” Britex”), is committed to earning and keeping your confidence and trust. This commitment exists not only for our website, but extends to any interaction you may have with BRITEX. Accordingly, we strictly adhere to our Privacy Policy to ensure that the personal information you provide is not misused in any way. BRITEX aims only to collect personal information that is reasonably necessary for its activities. For example, you do not need to provide us any information to use this website. However, you may need to provide personal information to obtain support, to purchase products through this website, submit comments, participate in discussion forums, participate in competitions or trade promotions, and/or gain access to our member services (e.g. create an account or sign up for an email newsletter).

We usually collect personal information directly from you, for example when you send us correspondence by e-mail or in writing, deal with us over the telephone or in person, or contact us, or place an order through our website. The types of personal information that we collect will depend on the nature of the interaction between you and BRITEX and may include your name, address, email address , telephone number, credit card information (if you make a purchase through our website), and certain demographic information.

It will always be your choice whether to provide BRITEX with your personal information, and when you do so, you give us permission to use the information to provide you with the requested services and in accordance with this Privacy Policy. If some personal information that BRITEX requests is not provided, BRITEX may not be able to provide you with the requested services.

Use and disclosure of personal information

BRITEX will use the information you provide to:

(a)    Fulfill your request;

(b)   Provide you with our products or services;

(c)    To provide ongoing support or help to manage products, for example if you have a query;

(d)   To communicate with you.

In addition, if you sign up for our members services and join our email list, BRITEX and its partners (e.g., our third-party service providers assisting us with website support, promotion fulfillment, etc.) may also occasionally distribute information and offers that may be of interest to you. By signing up for our member services, you consent to BRITEX and its partners contacting you by email, telephone or hard copy mail.

If BRITEX collects your personal information for any other