Carpet Cleaning

Cleaning carpets

Can I clean Berber carpeting? How about wool? Area rugs? Shag Pile? Etc.

You can clean Berber carpeting; however care must be taken not to over wet it. Berber carpeting’s tight, looped weave tends to hold much more moisture than cut pile carpets. Over wetting can create drying problems so you should make sure you are limiting your cleaning passes to one only. It’s a good idea to go over Berber a second time without pressing the spray button to give it an extra vacuuming only pass.
Wool carpeting can be safely cleaned with the Rug Doctor using hot tap water in the machine.
Do not use Rug Doctor machines or products on anything that states dry clean only.
You can clean area rugs; however, you should remove them from any areas where flooring under the area rug can be damaged by water such as hardwood or laminate flooring. The best way to clean your area rugs is by taking them outside or to your garage and cleaning them there. Once they are completely dry the rugs can be returned to the hardwood flooring.
You may use our machines to clean shag pile carpeting, the same instructions apply as cleaning Berber carpeting, make sure you don’t stay on an area too long with the machine and make sure you are vacuuming up as much or close to the amount you are putting into the carpet.

What kind of carpets or rugs are not to be cleaned with the Rug Doctor?

DO NOT use Rug Doctor Machines or Rug Doctor products on Oriental rugs, Silk hand-loomed rugs, Braided rugs, Haitian cotton, silk, leather or Non-colourfast fabrics. Some stains require professional treatment.

Can you use the Rug Doctor carpet cleaner on Tile, Cement or any other hard surface?

No. Do not use the Rug Doctor machine on tile, cement or any other hard surface. (1) At the front of the machine is a hard metal surface that may scratch the hard surface flooring. (2) There is nothing on the machine to capture the water from moving about when sprayed on the surface; the machine does not contain a squeegee.

How do you clean stairs with the Rug Doctor carpet cleaner?

To clean the stairs you use the Upholstery/Hand Tool attachment. Set the machine to “ON” for Upholstery/Hand Tool cleaning and use Rug Doctor Carpet Cleaning solution in the tank.
Position the Machine at the top or bottom of the stairway.

Can I use the machine outside in my back garden on a rug?

For safety reasons we recommend only cleaning in an area that is flat, clean, and dry hard floor surface. For cleaning mats, it would be preferable do this on your concrete floor. Avoid using on any other outside surfaces.

Can I use the tool and your solutions to clean a mattress?

Rug Doctor Machine and Upholstery/Hand Tool attachment is recommended on most mattresses with the exception of mattresses or mattress toppers made with memory foam, foam or goose down. You can clean your mattress using the Rug Doctor Upholstery/Hand Tool and Upholstery Cleaner product. It is very important in cleaning mattresses not to over wet them and allow plenty of dry time. We recommend you first set your mattress up on its side. Clean one side of the mattress, making sure you go over your cleaning paths a second time without squeezing the Hand Tool lever so that the second pass is vacuum only. Once you have finished one side of the mattress, leave the mattress on its side and let it dry completely before continuing to the next side.

Is the Rug Doctor carpet cleaner heavy?

The Mighty Pack Machine weighs approximately 15 kilograms empty.

Can the Rug Doctor carpet cleaner be used to extract water - from a flood for instance?

The machine should NEVER be used on a carpet or anywhere where standing water remains from a flood or from other situations. Only carpets and upholstery that are damp, NOT water laden or soggy are safe for extraction.  The machine is an electrical appliance.  Extracting water from overly wet carpet could be a risk of electric shock.  We recommend flood damaged carpet to be treated by the services of a commercial carpet cleaning technician.